:root{--blue: #1a6fd4;--blue-dark: #1560ba;--blue-light: #e8f1fc;--green: #2d9e6b;--green-light: #eaf6f1;--amber: #c97d10;--amber-light: #fef7e8;--red: #d94040;--red-light: #fdf0f0;--purple: #6c4fe0;--purple-light: #f0ecfd;--gray-50: #f8f8f7;--gray-100: #efefed;--gray-200: #dddbd5;--gray-300: #c9c7c1;--gray-400: #9e9c96;--gray-600: #5f5e5a;--gray-700: #48473f;--gray-900: #1a1a18;--border: .5px solid var(--gray-200);--radius-sm: 6px;--radius: 8px;--radius-md: 10px;--radius-lg: 12px;--radius-pill: 20px;--font: system-ui, -apple-system, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;--status-open-bg: #fef3c7;--status-open-fg: #92400e;--status-escalated-bg: #fce7f3;--status-escalated-fg: #9d174d;--status-resolved-bg: #d1fae5;--status-resolved-fg: #065f46;--led-green: #1a6b45;--led-blue: #1a3d7a;--led-grey: #555555;--led-red: #b02020;--led-off: 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